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All Products Tax Included
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Returns Accepted Within One Week
- Product Description
- Frequently Asked Questions (FAQ)
- Reviews
Description
Gender
Miss
Material
100% Polyester, Pu Leather (collar)
Occasion
Daily, Outdoor, Commuting
Pattern
Solid Color, Pocket, Snap Fasteners, Leather Patchwork, Lapel
Style
Casual And Simple
Festival
Daily Use
Season
Autumn, Winter
Function
Windproof, Warm-keeping
Craft
Splice, Quilting
Thickness
Medium
Fabric Material
100% Polyester
Weight
850g
| Q. What are the payment methods? |
| A: Payment is made by bank transfer. The transfer account details are provided in the [Order Confirmation Email] sent after your order is confirmed. Please note that any transfer fees are to be borne by the customer. |
| Q. When should I pay? |
| A: We require prepayment. Please make your payment within 3 days after receiving the [Order Confirmation] email sent after inventory confirmation. |
| Q. Can I use cash on delivery? |
| A: We regret that we do not offer cash on delivery. |
| Q. Can I order by phone or fax? |
| A: Please place your order using the order form on this site. For inquiries as well, we kindly ask you to use the inquiry form. |
| Q. If shipped directly from overseas, is there a risk of confiscation by customs? |
| A: In some cases, confiscation by customs may occur. However, please rest assured that if confiscation happens, our shop will resend the item for free. For wholesale customers, due to our low profit margins, reshipment may not be possible. We will handle consultations with sincerity. |
| Q. Can you tell me about stock status? |
| A: Many of our products are made in small batches, and if out of stock, it may take several months for the next shipment. If your desired timing coincides with an out-of-stock period, please contact us each time. |
| Q. How is the product quality? |
| A: All products we handle are top-grade replica N-grade items. The greatest appeal of our products is their delicate finish, indistinguishable from authentic items. All products are made in a 1:1 ratio with authentic items, including serial numbers, metal accessories, and dust bags. We strive to reproduce even the smallest details, so please be assured. |
| Q. Isn't it illegal to purchase replica brand goods? |
| A: Purchasing for personal use is not a crime. |
| Q. What if there is a product quality issue? |
| A: Please rest assured. Our products are inspected before shipping. If there is a problem, please take a photo of the item (as received) and send it to us via email. We will contact you after confirmation and handle the matter sincerely. |
| Q. How much is shipping? |
| A: Shipping costs are borne by us. |
| Q. Is the product safe during shipping? |
| A: We pack in brand-specific boxes to ensure safety. |
| Q. Do you include accessories such as guarantee card, box, dust bag, ribbon, etc.? |
| A: Included accessories may vary depending on the brand, but basically all are included.. |
| Q. What if I want to cancel my order? |
| A: You may freely cancel as long as you have not yet made the bank transfer. Please contact us by email. |
| Q. What if I want to change my order details? |
| A: If you have any questions other than the information below, please contact us at sales@mattron.cn. Alternatively, click the inquiry form for an immediate response. Changes are possible before you make the bank transfer. Please notify us by email. In addition, if certain items are out of stock, we accept changes only for those items. |
| Q. Are the photos of the actual product? |
| A: All photos are of the actual products. We strive to display product colors accurately on monitors, but due to differences in individual computer monitor settings, the colors you see may differ slightly from the actual product received. Please understand this in advance. |
| Q. I have a question. |
| A: Please use the inquiry form or e-mail. |
| Q. Are the products new and genuine? |
| A: All our products are new and unused. We do not handle any used items, so you can purchase with confidence. |
| Q. Will you notify me when the product has been shipped? |
| A: Yes, after shipping the product you ordered, we will send the EMS tracking number to the email address you registered. |
